Request a movie or series

Silo is in active development before 1.0. These guides are updated frequently.

If a movie or series isn’t on the server, you can ask for it with a request. Requests appears only when the server has requests turned on and your account is allowed to use them. The person who runs the server sets this up in Manage requests.

Make a request

1. Open Requests. In the web app it’s in the sidebar. In the phone and tablet apps, open your profile menu and choose Requests. In the TV apps, choose Requests in the top menu. Search results also offer titles you can request.
2. Search for the title. Open the result with the right year and type.
3. Select Request movie or Request series (Request in the Apple and Android apps).
4. Follow its progress under Yours in the web app, or in the Your requests row on the Requests page in the other apps.

If a title is already in the library, its page shows Open in library (Open in Library in the Apple and Android apps) instead of the request button. If it’s already requested, the page shows the request’s progress. If you can’t request it, the page says why, for example Request limit reached.

Get notified about someone else’s request

If someone else already requested a title, you can’t request it again, but you can ask to be told when it arrives. On the title’s page, choose Notify me when available (Notify Me in the Apple apps). Choose Stop notifying me (Stop Notifying Me in the Apple apps) to undo it. When the title arrives, you’re notified the same way as for your own requests.

Request from your watchlist

When you add a title the library doesn’t have to your watchlist, Silo requests it for you, or follows the request someone else already made for it. Request limits and approval work the same as for the request button. When the title arrives, you’re notified as for any request you made.

To keep watchlist titles without requesting them, open Settings > Requests in the web app and turn off Request titles I add to my watchlist. If the page says that adding a title doesn’t request it on this server, the person who runs the server has turned watchlist requests off.

Removing a title from your watchlist cancels the request the watchlist made, as long as the request hasn’t been sent to a download server yet.

Request statuses

In the web app and the Android apps, a request moves through Pending (waiting for approval), Approved, Queued, Downloading, and Completed (in the library and ready to watch). A request that ends early shows Declined, Cancelled, or Failed.

The Apple apps group these into five labels:

Apple label	Meaning
Pending	Waiting for approval. You can cancel it from My Requests with Cancel Request.
On the way	Approved, queued, or downloading.
In library	Ready to watch.
Needs attention	Declined or failed, with the reason when there is one.
Unavailable	Can’t be requested right now, or the request was cancelled.

When a request is complete, the title shows up in the library. You can also get an alert when it arrives through your notification preferences.